/* =====================================================================================================================
   CONVERSAS · ficha da paciente + coluna da conversa + lista (rebranding fase 2, 03/10). Só visual.
   Balão da Bruna neutro quente · paciente branco · fundo névoa · ficha "A · Cartão de contato" (jornada em barra, coral só no passo atual). Pele Clinello 3.3.0.
   ===================================================================================================================== */
#s-conversas{--fx-fundo:#F4F1EB;--fx-out:#E9E4DA;--fx-out-tx:#141312;--fx-in:#FFFFFF;--fx-prox:var(--nevoa);--fx-ok:var(--ok)}
body:not(.light) #s-conversas{--fx-fundo:#141311;--fx-out:#2F2C28;--fx-out-tx:#F4F1EA;--fx-in:#24221F;--fx-prox:var(--nevoa);--fx-ok:var(--ok)}

/* ---------- casca: três colunas como cartões ---------- */
#s-conversas .wa-shell.full{background:transparent!important;gap:14px;overflow:visible}
#s-conversas .wa-col{background:var(--cartao)!important;border:0!important;border-radius:24px;overflow:hidden}
#s-conversas .wa-pane{background:var(--cartao)!important;border-radius:24px;overflow:hidden}

/* ---------- lista à esquerda ---------- */
#s-conversas .wa-list{background:transparent!important;padding:6px 8px 10px;gap:2px}
#s-conversas .wa-list .conv-row{border:0!important;border-radius:16px!important;padding:12px!important;gap:12px;box-shadow:none!important;transition:background .15s}
#s-conversas .wa-list .conv-row:hover{background:var(--nevoa)!important}
#s-conversas .wa-list .conv-row.active{background:var(--nevoa)!important;box-shadow:none!important}
#s-conversas .conv-row .conv-av{width:42px;height:42px;border-radius:50%!important;font-size:14px;font-weight:700}
#s-conversas .conv-row .n b{font-size:14px;font-weight:600;letter-spacing:-.005em}
#s-conversas .conv-row .last{font-size:13px;color:var(--tx-3)}
#s-conversas .conv-row .last-who{color:var(--tx-4)}
#s-conversas .conv-row .time{font-size:11.5px;color:var(--tx-4)!important;font-weight:500}
#s-conversas .conv-right.has-un .time{color:var(--atencao)!important;font-weight:600}
#s-conversas .un-badge{background:var(--tinta)!important;color:var(--papel)!important;border-radius:11px;min-width:22px;height:22px;line-height:22px;font-weight:700}
#s-conversas .un-badge.un-muted{background:var(--nevoa)!important;color:var(--tx-3)!important}
#s-conversas .typing-txt{color:var(--ponto-texto)!important;font-weight:600}

/* ---------- cabeçalho da conversa ---------- */
#s-conversas .wa-head{background:var(--cartao)!important;border-bottom:1px solid var(--line)!important;padding:16px 20px!important;gap:12px}
#s-conversas .wa-head .conv-av{width:44px;height:44px;border-radius:50%!important;font-size:15px}
#s-conversas .wa-name{font-size:16px;font-weight:600;letter-spacing:-.01em}
#s-conversas .wa-sub{font-size:12.5px;color:var(--tx-3)}
#s-conversas .wa-typing{color:var(--musgo);font-weight:600;font-size:12.5px;display:inline-flex;align-items:center;gap:6px}
#s-conversas .wa-typing::before{content:'';width:7px;height:7px;border-radius:50%;background:var(--ponto);box-shadow:0 0 0 3px rgba(255,79,43,.3);animation:fxPulso 1.2s ease-in-out infinite}
@keyframes fxPulso{50%{box-shadow:0 0 0 6px rgba(255,79,43,.08)}}
#s-conversas .side-toggle{height:36px;padding:0 14px;border-radius:12px!important;font-size:13px}

/* ---------- a conversa ---------- */
#s-conversas .wa-main{background:var(--fx-fundo)}
#s-conversas .wa-body{background:var(--fx-fundo)!important;background-image:none!important;padding:22px 24px!important;gap:6px}
#s-conversas .wa-day span,#s-conversas .wa-sys span{background:var(--cartao)!important;color:var(--tx-4)!important;box-shadow:none!important;border-radius:999px!important;font-size:12px;padding:4px 12px}
#s-conversas .wa-bubble{max-width:68%;padding:10px 14px 8px!important;border-radius:18px!important;font-size:14px!important;line-height:1.5!important;box-shadow:none!important}
#s-conversas .wa-msg.in .wa-bubble{background:var(--fx-in)!important;color:var(--txt)!important;border-bottom-left-radius:6px!important;border-top-left-radius:18px!important}
#s-conversas .wa-msg.out .wa-bubble{background:var(--fx-out)!important;color:var(--fx-out-tx)!important;border-bottom-right-radius:6px!important;border-top-right-radius:18px!important}
#s-conversas .wa-msg .wa-time{font-size:11px;color:var(--tx-4)!important}
#s-conversas .wa-msg.out .wa-time{color:color-mix(in srgb,var(--fx-out-tx) 55%,transparent)!important}
#s-conversas .wa-modelo{border-radius:999px}
#s-conversas .wa-foot{background:var(--cartao)!important;border-top:1px solid var(--line)!important;padding:14px 20px!important;font-size:13px;color:var(--tx-3);text-align:left;justify-content:flex-start}
#s-conversas .wa-foot .wa-eye{color:var(--tx-2)}

/* ---------- a ficha (coluna da direita) · "A · Cartão de contato" (3.4.0, aprovada pelo Eric 06/10) ---------- */
#s-conversas .wa-side.fx{width:356px;background:var(--cartao)!important;border-left:1px solid var(--line)!important;padding:0!important;display:flex;flex-direction:column;gap:0;box-sizing:border-box}
#s-conversas .wa-side.fx.closed{width:0;padding:0!important;border-left:0!important}
.fx .fx-resumo{display:none}
.fx .fx-sec{padding:0 22px;border:0;display:flex;flex-direction:column}
.fx-eb{font-size:11px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--tx-3)}

/* topo: foto, nome, telefone, chips */
.fx .fx-topo{align-items:center;text-align:center;gap:12px;padding:30px 22px 22px}
.fx-foto{width:96px;height:96px;border-radius:50%;flex:none;position:relative;overflow:hidden;display:grid;place-items:center;font-size:30px;font-weight:600;letter-spacing:-.02em}
.fx-foto img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.fx-id{display:flex;flex-direction:column;align-items:center;gap:4px;min-width:0;max-width:100%}
.fx-nome{font-size:22px;font-weight:600;letter-spacing:-.03em;line-height:1.2;color:var(--txt);overflow-wrap:anywhere}
.fx-tel{all:unset;cursor:pointer;display:inline-flex;align-items:center;gap:6px;font-size:14px;color:var(--tx-3);font-variant-numeric:tabular-nums;border-radius:8px;padding:2px 6px;transition:background .15s}
.fx-tel .ic{color:var(--tx-4)}
.fx-tel:hover{background:var(--nevoa)}.fx-tel:hover .ic{color:var(--txt)}
.fx-tel:focus-visible{outline:2px solid var(--tinta);outline-offset:2px}
.fx-chips{display:flex;gap:6px;flex-wrap:wrap;justify-content:center}
.fx-chip{display:inline-flex;align-items:center;gap:5px;font-size:12.5px;font-weight:500;padding:5px 10px;border-radius:999px;background:var(--nevoa);color:var(--tx-2);white-space:nowrap}
.fx-chip .ic{color:var(--tx-3)}
.fx-chip.k{background:var(--tinta);color:var(--papel);font-weight:600}

/* jornada em barra de 5 pedaços */
.fx .fx-jornada{padding:0 22px 20px;border-bottom:1px solid var(--line)}
.fx-barra{display:flex;gap:4px}
.fx-pd{flex:1;height:6px;border-radius:3px;background:var(--nevoa)}
.fx-pd.ok{background:var(--tinta)}
.fx-pd.agora{background:var(--ponto)}
.fx-barra-n{display:flex;gap:4px;margin-top:8px}
.fx-barra-n span{flex:1;min-width:0;font-size:11px;line-height:1.3;color:var(--tx-4)}
.fx-barra-n span.agora{color:var(--txt);font-weight:600}
.fx-aviso{display:flex;flex-direction:column;gap:2px;background:var(--nevoa);border-radius:14px;padding:10px 12px;margin-top:14px}
.fx-aviso b{font-size:13px;font-weight:600;color:var(--txt)}
.fx-aviso span{font-size:12.5px;color:var(--tx-3)}
.fx-aviso.bad{background:var(--erro-claro)}
.fx-aviso.bad b{color:var(--erro)}

/* "a Bruna vai chamar de novo": agenda */
.fx .fx-ret{padding:18px 22px 6px;gap:6px}
.fx-ag-h{display:flex;align-items:baseline;justify-content:space-between;gap:10px}
.fx-ag-n{font-size:12px;color:var(--tx-4);white-space:nowrap;font-variant-numeric:tabular-nums}
.fx-prox-t{margin:8px 0 6px;font-size:13.5px;line-height:1.5;color:var(--tx-2)}
.fx-prox-t b{font-weight:600;color:var(--txt)}
.fx .fx-agenda{list-style:none;margin:4px 0 0;padding:0;display:flex;flex-direction:column}
.fx .fx-agenda li{display:flex;align-items:flex-start;gap:12px;padding:10px 0;border:0;background:none;border-radius:0}
.fx .fx-agenda li{border-top:1px solid var(--line)!important}
.fx .fx-agenda li::after{display:none!important}
.fx .fx-agenda li.fx-oculta{display:none}
.fx .fx-agenda.fx-todas li.fx-oculta{display:flex}
/* checklist: caixinha à esquerda; feito = marcada em verde com visto branco e texto apagado/riscado */
.fx-ck{width:20px;height:20px;border-radius:6px;flex:none;margin-top:1px;display:grid;place-items:center;box-shadow:inset 0 0 0 1.5px var(--line-2);background:var(--cartao);color:#FFFFFF}
.fx .fx-agenda li.fx-prox .fx-ck{box-shadow:inset 0 0 0 2px var(--tinta)}
.fx .fx-agenda li.done .fx-ck{background:var(--ok);box-shadow:none}
.fx .fx-agenda li.done .fx-ck .ic{stroke-width:0}
.fx .fx-agenda li>div{display:flex;flex-direction:column;gap:2px;min-width:0;flex:1}
.fx .fx-agenda li>div b{display:block;font-size:14px;font-weight:600;color:var(--txt);line-height:1.35}
.fx .fx-agenda li>div small,.v3sp.fx .fx-agenda li.done>div small{font-size:12.5px;color:var(--tx-3);opacity:1;font-variant-numeric:tabular-nums}
.fx .fx-agenda li.done>div b{color:var(--tx-4);font-weight:500;text-decoration:line-through;text-decoration-color:var(--line-2);text-decoration-thickness:1.5px}
.fx .fx-agenda li.done>div small,.v3sp.fx .fx-agenda li.done>div small{color:var(--tx-4)}
.fx .fx-agenda li.just-done{animation:fxAcende 1.6s ease}
@keyframes fxAcende{0%{background:var(--ok-claro)}100%{background:transparent}}
.fx-mais{all:unset;cursor:pointer;align-self:flex-start;font-size:12.5px;font-weight:600;color:var(--tx-2);padding:4px 0 8px;text-decoration:underline;text-underline-offset:3px;text-decoration-color:var(--line-2)}
.fx-mais:hover{color:var(--txt)}
.fx-st{padding:2px 0 8px}
.fx-st .bstatus{font-size:12.5px;font-weight:500;color:var(--tx-3);gap:7px;align-items:center}
.fx-st .bstatus::before{width:7px;height:7px;margin-top:0;background:var(--tx-4)}
.fx-st .bstatus.live{color:var(--ok)}.fx-st .bstatus.live::before{background:var(--ok)}
.fx-st .bstatus.warn,.fx-st .bstatus.off{color:var(--atencao)}
.fx-st .bstatus.warn::before,.fx-st .bstatus.off::before{background:var(--atencao)}

/* o que ela contou + orçamento + de onde veio */
.fx .fx-dados{padding:4px 22px 18px;gap:10px}
.fx-queixa{margin:0;background:var(--nevoa);border-radius:16px;padding:14px 16px;font-size:14px;line-height:1.5;color:var(--tx-2);overflow-wrap:anywhere}
.fx-row{display:flex;justify-content:space-between;gap:12px;font-size:14px}
.fx-row span{color:var(--tx-3)}
.fx-row b{font-weight:500;text-align:right;color:var(--txt)}
.fx-row:first-of-type b{font-weight:600;font-variant-numeric:tabular-nums}

/* rodapé fixo (classes de app.js: .lead-pause, .lead-lost, .lead-reopen, .lost-box) */
.fx .fx-acoes{margin-top:auto;position:sticky;bottom:0;z-index:2;display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:16px 22px;border-top:1px solid var(--line);background:var(--cartao)}
#s-conversas .fx .lead-pause{flex:1;width:auto;min-width:0;display:inline-flex;align-items:center;justify-content:center;gap:8px;height:44px;padding:0 14px;border-radius:14px!important;font:500 14px var(--fonte)!important;border:0!important;cursor:pointer;background:var(--cartao)!important;color:var(--txt)!important;box-shadow:inset 0 0 0 1px var(--line-2)!important;transition:box-shadow .15s}
#s-conversas .fx .lead-pause:hover{box-shadow:inset 0 0 0 1px var(--tx-4)!important}
#s-conversas .fx .lead-pause.on{background:var(--tinta)!important;color:var(--papel)!important;box-shadow:none!important}
#s-conversas .fx .lead-lost,#s-conversas .fx .lead-reopen{flex:none;width:auto;display:inline-flex;align-items:center;gap:7px;height:44px;padding:0 10px;border:0!important;border-radius:12px!important;background:transparent!important;color:var(--tx-2)!important;font:500 14px var(--fonte)!important;cursor:pointer;box-shadow:none!important}
#s-conversas .fx .lead-lost .ic{color:var(--tx-3)}
#s-conversas .fx .lead-lost:hover,#s-conversas .fx .lead-reopen:hover{background:var(--nevoa)!important;color:var(--txt)!important}
#s-conversas .fx .lead-lost.on{color:var(--erro)!important}
#s-conversas .fx .lost-box{flex-basis:100%;background:var(--nevoa);border:0;border-radius:16px;padding:14px;display:flex;flex-direction:column;gap:8px}
#s-conversas .fx .lost-box[hidden]{display:none}
#s-conversas .fx .lost-box label{font-size:13px;font-weight:600}
#s-conversas .fx .lost-box select,#s-conversas .fx .lost-box input{height:42px;border-radius:12px;border:0;background:var(--cartao);color:var(--txt);padding:0 12px;font:500 13.5px var(--fonte)}
#s-conversas .fx .lost-box small{font-size:12px;line-height:1.45;color:var(--tx-3)}
#s-conversas .fx .lost-acts{display:flex;gap:8px}
#s-conversas .fx .lost-acts button{flex:1;height:40px;border-radius:12px;border:0;font:600 13px var(--fonte);cursor:pointer}
#s-conversas .fx .lost-cancel{background:var(--cartao);color:var(--txt)}
#s-conversas .fx .lost-ok{background:var(--erro);color:#FFFFFF}

/* Oficina Clinello (só a Syra vê) */
/* Oficina Clinello (só a Syra vê): fileira de ícones no alto + gaveta por cima da ficha */
.fx-of{display:flex;align-items:center;justify-content:flex-end;gap:2px;padding:8px 12px 8px 22px;border-bottom:1px solid var(--line);background:var(--cartao)}
.fx-of-t{display:inline-flex;align-items:center;gap:6px;margin-right:auto;font-size:11px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--tx-4)}
.fx-of-b{all:unset;box-sizing:border-box;cursor:pointer;width:40px;height:40px;border-radius:12px;display:grid;place-items:center;color:var(--tx-3);transition:background .15s,color .15s}
.fx-of-b:hover{background:var(--nevoa);color:var(--txt)}
.fx-of-b.on{background:var(--tinta);color:var(--papel)}
.fx-of-b:focus-visible{outline:2px solid var(--tinta);outline-offset:1px}
#s-conversas .wa-main{position:relative}
.fx-gaveta{position:absolute;top:0;right:0;bottom:0;width:356px;z-index:20;background:var(--cartao);border-left:1px solid var(--line);box-shadow:-24px 0 40px -28px rgba(20,19,18,.35);display:flex;flex-direction:column;transform:translateX(102%);visibility:hidden;transition:transform .26s cubic-bezier(.2,.8,.2,1),visibility 0s linear .26s}
.fx-gaveta.on{transform:none;visibility:visible;transition:transform .26s cubic-bezier(.2,.8,.2,1)}
.wa-side.closed+.fx-gaveta{display:none}
.fx-gv{display:flex;flex-direction:column;min-height:0;flex:1}
.fx-gv[hidden]{display:none}
.fx-gv-h{display:flex;align-items:center;gap:10px;padding:16px 14px 16px 22px;border-bottom:1px solid var(--line)}
.fx-gv-h b{font-size:16px;font-weight:600;letter-spacing:-.01em;color:var(--txt);flex:1}
.fx-gv-ic{width:34px;height:34px;border-radius:10px;background:var(--nevoa);display:grid;place-items:center;color:var(--tx-2);flex:none}
.fx-gv-x{all:unset;box-sizing:border-box;cursor:pointer;width:40px;height:40px;border-radius:12px;display:grid;place-items:center;color:var(--tx-3)}
.fx-gv-x:hover{background:var(--nevoa);color:var(--txt)}
.fx-gv-x:focus-visible{outline:2px solid var(--tinta)}
.fx-gv-c{padding:18px 22px 24px;overflow-y:auto;display:flex;flex-direction:column;gap:14px;font-size:14px;color:var(--txt)}
.fx-gv-row{display:flex;justify-content:space-between;align-items:baseline;gap:14px;padding:4px 0;font-size:14px}
.fx-gv-row+.fx-gv-row{border-top:1px solid var(--line);padding-top:12px}
.fx-gv-row span{color:var(--tx-3)}
.fx-gv-row b{font-weight:600;text-align:right;overflow-wrap:anywhere}
.fx-gv-bloco{display:flex;flex-direction:column;gap:6px}
.fx-gv-bloco span{font-size:13px;color:var(--tx-3)}
.fx-gv-bloco p{margin:0;background:var(--nevoa);border-radius:12px;padding:12px 14px;font-size:13.5px;line-height:1.5;overflow-wrap:anywhere}
.fx-gv-txt{margin:0;font-size:14px;line-height:1.55;color:var(--tx-2)}
#fx-gaveta .lead-log{all:unset;box-sizing:border-box;cursor:pointer;height:44px;padding:0 16px;border-radius:14px;background:var(--tinta);color:var(--papel);font:600 14px var(--fonte);display:inline-flex;align-items:center;justify-content:center}
#fx-gaveta .lead-canal{display:flex;flex-direction:column;gap:12px;font-size:14px;line-height:1.5}
#fx-gaveta .lead-canal small{font-size:13px;color:var(--tx-3);line-height:1.5}
#fx-gaveta .fx-gv-custo .cost-pill{display:block;width:100%;margin:0;padding:0;border:0;background:none;font-size:0;color:var(--tx-2);white-space:normal;cursor:default}
#fx-gaveta .fx-gv-custo .cost-pill>b{display:none}
#fx-gaveta .fx-gv-custo .cost-pop{display:flex;position:static;width:auto;padding:0;border:0;box-shadow:none;background:none;font-size:13px;gap:12px}
#fx-gaveta .fx-gv-custo .cost-pop .cp-t{display:none}
#fx-gaveta .fx-gv-custo .cost-pop .cp-mod:first-of-type{border-top:0;padding-top:0}
#fx-gaveta .fx-gv-custo .cost-pop .cp-mh,#fx-gaveta .fx-gv-custo .cost-pop .cp-tot{font-size:14px}
#fx-gaveta .fx-gv-custo .cost-pop .cp-tot{padding-top:12px;font-weight:600}

/* tela média: ficha mais estreita */
@media (max-width:1180px) and (min-width:821px){
  #s-conversas .wa-side.fx{width:300px}
  .fx-gaveta{width:300px}
  .fx .fx-sec,.fx .fx-acoes{padding-left:18px;padding-right:18px}
  .fx .fx-topo{padding-top:24px}
}

/* ---------- celular: a ficha é uma folha que sobe ---------- */
@media (max-width:820px){
  #s-conversas .wa-shell.full{gap:0}
  #s-conversas .wa-col,#s-conversas .wa-pane{border-radius:20px}
  #s-conversas .wa-head{padding:10px 12px!important}
  #s-conversas .wa-body{padding:16px 12px!important}
  #s-conversas .wa-bubble{max-width:82%}
  #s-conversas .wa-foot{display:none}
  body.conv-mode #s-conversas .wa-side.fx,body.conv-mode #s-conversas .wa-side.fx.closed{display:flex!important;position:fixed;left:0;right:0;top:auto;bottom:0;width:auto!important;max-height:calc(100dvh - 84px);overflow-y:auto;overscroll-behavior:contain;border:0!important;border-radius:26px 26px 0 0;padding:0 0 calc(104px + env(safe-area-inset-bottom))!important;gap:0;background:var(--cartao)!important;box-shadow:0 -16px 40px -20px rgba(20,19,18,.4)!important;z-index:45;opacity:1!important;transition:max-height .32s cubic-bezier(.2,.8,.2,1)}
  body.conv-mode #s-conversas .wa-side.fx.closed{max-height:calc(196px + env(safe-area-inset-bottom));overflow:hidden}
  body.conv-mode #s-conversas .wa-side.fx.closed>:not(.fx-resumo){display:none}
  .fx .fx-resumo{display:flex;flex-wrap:wrap;align-items:center;gap:10px 12px;position:sticky;top:0;background:var(--cartao);padding:6px 18px 12px;z-index:3}
  .fx:not(.closed) .fx-resumo{border-bottom:1px solid var(--line)}
  .fx:not(.closed) .fx-r-barra{display:none}
  .fx-grab{all:unset;cursor:pointer;width:100%;height:20px;display:grid;place-items:center}
  .fx-grab::before{content:'';width:40px;height:5px;border-radius:3px;background:var(--line-2)}
  .fx-r-h{display:flex;align-items:center;gap:10px;flex:1;min-width:0}
  .fx-r-h b{font-size:15px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .fx-r-v{margin-left:auto;font-size:15px;font-weight:600;letter-spacing:-.03em;font-variant-numeric:tabular-nums}
  .fx-r-barra{flex-basis:100%}
  .fx-ver{all:unset;cursor:pointer;height:40px;padding:0 16px;border-radius:12px;background:var(--tinta);color:var(--papel);font:600 13px var(--fonte);display:inline-flex;align-items:center}
  .fx:not(.closed) .fx-ver{background:var(--nevoa);color:var(--txt);font-size:0}
  .fx:not(.closed) .fx-ver::before{content:'Fechar';font-size:13px}
  body.conv-mode.conv-aberta #s-conversas .wa-body{padding-bottom:160px!important}
  .fx .fx-sec{padding-left:18px;padding-right:18px}
  .fx .fx-topo{padding-top:22px}
  .fx .fx-acoes{position:static;margin-top:0;padding:16px 18px}
  .fx-of{padding-left:18px}
  body.conv-mode #s-conversas .fx-gaveta{position:fixed;left:0;right:0;top:84px;bottom:0;width:auto;border:0;border-radius:26px 26px 0 0;z-index:200;box-shadow:0 -16px 40px -20px rgba(20,19,18,.45);transform:translateY(102%);padding-bottom:env(safe-area-inset-bottom)}
  body.conv-mode #s-conversas .fx-gaveta.on{transform:none}
}
@media (prefers-reduced-motion:reduce){#s-conversas .wa-typing::before{animation:none}#s-conversas .wa-side.fx{transition:none}.fx .fx-agenda li.just-done{animation:none}.fx-gaveta,.fx-gaveta.on{transition:none}}
/* Bruna pausada no geral (Eric 06/10): o estado mora no botão; ele fica âmbar e não clica (liga no menu lateral) */
#s-conversas .fx .lead-pause.geral,#s-conversas .fx .lead-pause.geral:hover{background:var(--atencao-claro,#FDF1DC)!important;color:var(--atencao,#B26A00)!important;box-shadow:none!important;cursor:default}
/* PAUSA = INTERRUPTOR (Eric 06/10, variação 2). Ligado = coral (a Bruna agindo). Os textos trocam pela classe .on/.geral */
#s-conversas .fx .lead-pause.fx-sw{flex:1;min-width:0;display:flex;align-items:center;justify-content:flex-start;gap:12px;height:auto;min-height:44px;padding:0!important;background:transparent!important;box-shadow:none!important;color:var(--txt)!important;text-align:left;cursor:pointer}
#s-conversas .fx .lead-pause.fx-sw:hover{box-shadow:none!important}
.fx-sw-t{width:46px;height:28px;border-radius:14px;background:var(--ponto);position:relative;flex:none;transition:background .2s var(--ease,ease)}
.fx-sw-k{position:absolute;top:3px;left:21px;width:22px;height:22px;border-radius:50%;background:#FFFFFF;box-shadow:0 1px 3px rgba(20,19,18,.25);transition:left .2s var(--ease,ease)}
.fx-sw.on .fx-sw-t,.fx-sw.geral .fx-sw-t{background:var(--line)}
.fx-sw.on .fx-sw-k,.fx-sw.geral .fx-sw-k{left:3px}
.fx-sw.geral .fx-sw-t{opacity:.55}
.fx-sw-x{display:flex;flex-direction:column;line-height:1.25;min-width:0}
.fx-sw-x b{font-size:14px;font-weight:600}
.fx-sw-x small{font-size:12px;color:var(--tx-4);font-weight:400}
.fx-sw-x .p,.fx-sw-x .g{display:none}
.fx-sw.on .fx-sw-x .a,.fx-sw.geral .fx-sw-x .a{display:none}
.fx-sw.on:not(.geral) .fx-sw-x .p{display:block}
.fx-sw.geral .fx-sw-x .g{display:block}
.fx-sw.on .fx-sw-x b,.fx-sw.geral .fx-sw-x b{color:var(--atencao)}
#s-conversas .fx .lead-pause.fx-sw.geral{cursor:default;background:transparent!important}
/* Perdida dentro da gaveta CRM e conversa (Eric 06/10) */
.fx-gv-perder{margin-top:18px;padding-top:16px;border-top:1px solid var(--line);display:flex;flex-direction:column;gap:12px}
.fx-gv-perder .lead-lost,.fx-gv-perder .lead-reopen{display:inline-flex;align-items:center;justify-content:center;gap:8px;width:100%;height:44px;border-radius:14px!important;border:0;font:500 14px var(--fonte,inherit);cursor:pointer;background:var(--erro-claro,#FCE7E6)!important;color:var(--erro,#C8302E)!important}
.fx-gv-perder .lead-reopen{background:var(--nevoa)!important;color:var(--txt)!important}
.fx-gv-perder .lost-box{display:flex;flex-direction:column;gap:10px}
.fx-gv-perder .lost-box[hidden]{display:none}
.fx-gv-perder .lost-box select,.fx-gv-perder .lost-box input{height:44px;border-radius:14px;border:1px solid var(--line);background:var(--cartao);padding:0 12px;font:400 14px var(--fonte,inherit);color:var(--txt)}
.fx-gv-perder .lost-box label{font-size:12px;font-weight:600;color:var(--tx-3)}
.fx-gv-perder .lost-box small{font-size:12.5px;line-height:1.45;color:var(--tx-3)}
.fx-gv-perder .lost-acts{display:flex;gap:8px}
.fx-gv-perder .lost-acts button{flex:1;height:44px;border-radius:14px;border:0;font:500 14px var(--fonte,inherit);cursor:pointer;background:var(--nevoa);color:var(--txt)}
.fx-gv-perder .lost-acts .lost-ok{background:var(--erro,#C8302E);color:#FFFFFF}